Custom-tailored cybersecurity support that lets your IT team focus on operations while we handle the security burden.
Managed Services from Tactical Cyber Services takes the cybersecurity burden off your IT team so they can focus on operations. We custom-tailor each package to your organization's needs — whether you need full-service support or a specialized backup team handling specific security tasks.
Our clients range from organizations with no dedicated IT staff to those with established IT departments who need expert cybersecurity support. For companies with existing IT teams, we handle the specialized security tasks that require dedicated focus and tooling, freeing your people to manage day-to-day operations without the constant distraction of security monitoring and patch management.
Every engagement begins with a baseline assessment. This protects both parties by defining the scope of equipment and services we'll manage, ensuring no surprises down the road. Our contract is explicit — via addendums — about the equipment we will service. We cannot quote or deliver on an unknown.
We deliver managed services using enterprise-grade, FedRAMP-authorized platforms. Your package is tailored to your needs, but our core capabilities include:
We can provide the services and the tools, or act as a backup team delegated specific tasks. For clients who want visibility, our multi-tenant platform allows your IT staff access to the tools themselves — they see only the machines in your organization.
For organizations requiring tighter recovery objectives, we offer image-based backups through an on-site appliance that captures your systems every 15 minutes. Data is then transmitted via secure connection to our privately-operated data center in Texas, the Axcient cloud, or both.
Unlike shared cloud environments, our Texas facility is dedicated exclusively to TCS client data — no co-location contracts, no shared infrastructure. Your backups live in a privately-operated environment with no third-party tenants.
Our backup solutions scale from cloud-only options for servers, PCs, and Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) to full business continuity with local appliance and private vault replication.
We deliver managed services using FedRAMP-authorized platforms with robust security features that support adherence to the highest compliance standards, including:
For Defense Industrial Base clients, our platform supports key controls required by CMMC with monitoring, management, security, data protection, documentation, and reporting functionality that demonstrate Cybersecurity Maturity Model Certification readiness.
Note: Full compliance with the CMMC program requires governance, policies, awareness, and third-party validation beyond platform capabilities.
Every Managed Services client is assigned a Technical Case Manager (TCM) who serves as your single point of contact. Depending on your organization's size, your TCM may be dedicated solely to your account or shared across a small number of clients — but either way, you always know who to call.
Your TCM coordinates between your team and ours, provides regular updates, and handles any issues that arise. If something urgent comes up, simply call the direct number provided.
We provide direct access numbers because we hate automated phone trees as much as you do.
Let's discuss your needs and build a managed services package tailored to your organization.
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